Privacy Policy

Effective Date: 3rd August 2023

Introduction:

Welcome to Flavour Boss / Boss Shot Ltd (“we”, “us”, or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By accessing or using our website, products, or services, you consent to the practises described in this Privacy Policy.

Information Collection

We may collect the following types of information:

  1. Personal Information: This includes your name, email address, postal address, phone number, payment information, and any other information you provide to us voluntarily.
  2. Usage Data: We may automatically collect information about how you interact with our website, products, and services, such as your IP address, device information, browsing activity, and geographic location.

Lawful Basis for Processing

We process your personal information based on one or more of the following lawful bases:

  1. Consent: When you provide explicit consent for specific data processing activities.
  2. Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.
  3. Legal Obligations: When processing is necessary to comply with legal obligations.
  4. Legitimate Interests: When processing is necessary for our legitimate interests, provided that it does not outweigh your fundamental rights and freedoms.

Use of Information

We use the collected information for the following purposes:

  1. To provide and improve our products and services.
  2. To process transactions and deliver orders.
  3. To communicate with you regarding your account, orders, and customer service enquiries.
  4. To send promotional materials, newsletters, and marketing communications, if you have opted-in to receive them.
  5. To conduct market research and understand user preferences and trends.
  6. To comply with legal obligations and enforce our terms and policies.

Information Sharing

We may share your information with third parties under the following circumstances:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services.
  2. Legal Requirements: We may disclose your information if required by law, or if we believe that such disclosure is necessary to protect our rights, safety, or the rights and safety of others.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and gather information about your interactions with us. You can manage your cookie preferences through your browser settings.

International Data Transfers

Some of our service providers and affiliates may be located in countries outside the European Economic Area (EEA). In such cases, we will take appropriate measures to ensure that your personal information is adequately protected, in accordance with GDPR requirements.

Data Subject Rights

You have certain rights regarding your personal information under GDPR, including:

  1. Right to Access: You have the right to request access to the personal information we hold about you.
  2. Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
  3. Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances.
  4. Right to Restrict Processing: You have the right to restrict the processing of your personal information in certain situations.
  5. Right to Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.
  6. Right to Object: You have the right to object to the processing of your personal information in certain situations.

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

Retention of Data

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practises or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website with the updated effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Flavour Boss / Boss Shot Ltd
Address: Unit 6, Dunscar Business Park, Blackburn Road, Bolton, Greater Manchester, BL7 9PQ, United Kingdom
Email: sales@flavour-boss.co.uk
Phone: 01204 309 315