Introduction
Welcome to Flavour Boss / Boss Shot Ltd (“Flavour Boss”), the leading manufacturer and supplier of vaping products and concentrates. We are delighted to have you visit our website, www.flavour-boss.co.uk, and explore our premium offerings. Before you continue browsing or making any purchases, we kindly request that you carefully read and understand the following Terms & Conditions.
By accessing or using our website, you (referred to as “user,” “customer,” or “visitor”) agree to be bound by these Terms & Conditions, which constitute a legally binding agreement between you and Flavour Boss. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.
These Terms & Conditions apply to all users, customers, and visitors of www.flavour-boss.co.uk. Whether you are here to browse our products, place an order, or simply gather information, these Terms & Conditions govern your interactions with our website and any associated services.
Flavour Boss reserves the right to update, modify, or amend these Terms & Conditions at any time without prior notice. We encourage you to review this page regularly to stay informed about any changes. Your continued use of our website after any modifications signifies your acceptance of the updated Terms & Conditions.
Please feel free to contact us with any questions or concerns regarding these Terms & Conditions. You can reach us at our registered office address: Unit 6, Dunscar Business Park, Blackburn Road, Bolton, Greater Manchester, BL7 9PQ, United Kingdom, via phone at 01204 309 315, or through our contact email at sales@flavour-boss.co.uk.
Definitions
Acceptance of Terms
By accessing, browsing, or using the Flavour Boss website (www.flavour-boss.co.uk) and engaging in any form of interaction or transaction, users explicitly acknowledge that they have read, understood, and agreed to these Terms & Conditions. Users accept the terms of this agreement in full, and this acceptance constitutes a legally binding contract between the user and Flavour Boss / Boss Shot Ltd.
Additionally, by proceeding with a purchase on the Flavour Boss website, customers affirm their consent and agreement to abide by these Terms & Conditions. Customers acknowledge that they are of legal smoking age in their respective country or jurisdiction and have the legal capacity to enter into this agreement.
If a user does not agree with any part of these Terms & Conditions, they must immediately cease using the Flavour Boss website and refrain from making any purchases or interacting with the platform in any manner.
Flavour Boss reserves the right to deny access to the website or restrict services to any user who fails to comply with these Terms & Conditions or engages in activities that violate applicable laws or regulations. By using the website, users acknowledge their responsibility to review and adhere to any updates or modifications to these Terms & Conditions, as published on the website from time to time.
Use of Website or Services
Users are granted a limited, non-exclusive, and non-transferable right to access and use the Flavour Boss website (www.flavour-boss.co.uk) for personal, non-commercial purposes, in accordance with these Terms & Conditions. The company offers a range of services and products related to vaping, concentrates, and accessories, which users may explore, browse, and, if eligible, purchase.
To use the website, users must be of legal smoking age in their country or jurisdiction. By accessing the website, users confirm that they meet the minimum age requirement to purchase and use vaping products and concentrates.
Restrictions on Usage:
Flavour Boss reserves the right to suspend or terminate access to the website for any user who violates these Terms & Conditions or engages in activities that are harmful to the company or other users. The company also reserves the right to take legal action against individuals or entities involved in unauthorised or prohibited activities on the website.
Intellectual Property
All content, materials, and intellectual property rights featured on the Flavour Boss website (www.flavour-boss.co.uk) are the sole and exclusive property of Flavour Boss / Boss Shot Ltd, unless otherwise stated. This includes, but is not limited to:
Flavour Boss acknowledges and respects the intellectual property rights of third parties. If you believe that any content on the website infringes upon your intellectual property rights, please contact us immediately using the contact information provided in these Terms & Conditions.
Any unauthorised use or infringement of Flavour Boss’s intellectual property rights may result in legal action, including but not limited to, seeking damages, injunctive relief, or any other remedies available under the applicable laws and regulations. Users are encouraged to report any suspected violations of intellectual property rights to ensure a fair and respectful online environment for all.
Orders and Payments
Placing and Accepting Orders:
To place an order on the Flavour Boss website, users must first select the desired products and add them to their virtual shopping cart. Once the shopping cart contains all the desired items, users can proceed to the checkout process. During checkout, users will be prompted to provide necessary information, including delivery address and payment details.
Upon completing the checkout process, users will receive an order confirmation email from Flavour Boss, acknowledging receipt of the order. Please note that the order confirmation email does not constitute acceptance of the order. Flavour Boss reserves the right to accept or decline any order, and the contract between the user and Flavour Boss shall only be formed when the company dispatches the ordered products and sends a dispatch confirmation email.
Payment Terms, Pricing, and Billing Details:
Payment for orders can be made using various payment methods accepted by Flavour Boss, including credit cards, debit cards, and other electronic payment options. The total order amount, including product prices, shipping charges, and applicable taxes, will be clearly displayed during the checkout process.
Flavour Boss strives to maintain accurate and up-to-date pricing information on the website. However, in the event of any pricing errors or discrepancies, Flavour Boss reserves the right to cancel the order or rectify the pricing information before proceeding with the order.
Users are responsible for providing accurate and valid billing information during the checkout process. By providing payment information, users represent and warrant that they are authorised to use the selected payment method and that the information provided is true and complete.
Flavour Boss may use third-party payment processors to facilitate secure and efficient transactions. Users’ payment information is securely processed, and Flavour Boss does not store or have access to users’ full payment card details.
Flavour Boss may occasionally offer discounts, promotions, or special offers, subject to specific terms and conditions. These offers may be limited in time or quantity and are at the discretion of the company.
In the event of payment disputes, users are encouraged to contact Flavour Boss’s customer support promptly to seek resolution.
Please note that Flavour Boss retains legal ownership of all products until full payment has been received and processed.
For any further details or enquiries related to orders, payments, or pricing, users may contact Flavour Boss via the provided contact information on the website.
Refunds & Returns
At Flavour Boss, we strive to provide our customers with high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we are here to help. Please review our Returns Policy below for detailed information on how to proceed with a return:
Eligibility for Returns:
Defective or Damaged Products:
If you receive a defective or damaged product, please contact our customer support team within 48 hours of receiving the order.
We may request visual evidence, such as photographs or videos, to validate the issue before proceeding with the return.
Incorrect Items:
In the rare event that you receive an incorrect item, please notify us within 7 days of receiving the order.
We will arrange for the correct product to be shipped to you, and you may be required to return the incorrect item using a prepaid shipping label provided by us.
Return Process:
Before returning any product, please contact our customer support team to initiate the return process.
You will be provided with a Return Authorisation Number (RAN), which must be included with the returned package for efficient processing.
Securely package the product and affix the RAN on the outside of the package.
Shipping Costs:
In the case of defective, damaged, or incorrect items, Flavour Boss / Boss Shot Ltd will cover the shipping costs for the return.
If the return is due to any other reason, the customer will be responsible for the return shipping costs.
Refund Process:
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed using the original payment method within a reasonable timeframe.
Non-Returnable Items:
Flavour concentrates and e-liquids are non-returnable due to safety and hygiene reasons, except in the case of a defect or if we have sent you the item incorrectly.
Contact Information:
For any questions or to initiate a return, please contact our customer support team at {email} or using the form on our Contact Us page.
Please note that this Returns Policy is subject to change without prior notice.
We recommend reviewing our website for the most up-to-date policy or contacting our customer support team for any clarifications.
Privacy Policy
At Flavour Boss / Boss Shot Ltd, we value the privacy and security of our users’ data. This section outlines how we collect, use, and protect user data, as well as our cookie policy.
For more detailed information on our data collection, usage, and protection practises, as well as our cookie policy, please refer to our dedicated Privacy Policy page on the Flavour Boss website. If you have any questions or concerns regarding your data privacy, please contact our privacy team using the provided contact information.
Disclaimers
Please be aware that the limitations of liability and disclaimers mentioned above apply to the fullest extent permitted by applicable law. Some jurisdictions may not allow the exclusion or limitation of certain warranties or liabilities, so these disclaimers may not apply in such cases. In such instances, Flavour Boss’s liability shall be limited to the maximum extent allowed by law. Users are advised to review and understand these disclaimers before using the Flavour Boss website or engaging in any transactions.
Indemnification
By using the Flavour Boss website and engaging in any interactions or transactions, users agree to indemnify and hold harmless Flavour Boss / Boss Shot Ltd, its directors, officers, employees, agents, and affiliates from and against any claims, damages, liabilities, losses, expenses, and costs, including reasonable legal fees, arising from:
Users further agree to cooperate with Flavour Boss in the defence of any claims or actions brought against the company, and they shall not settle any such claims without prior written consent from Flavour Boss. Flavour Boss reserves the right to assume exclusive defence and control of any matter subject to indemnification by users.
Users acknowledge that this indemnification clause shall survive the termination of their use of the Flavour Boss website and any transactions conducted through the website. Flavour Boss may seek indemnification for any losses or damages incurred as a result of users’ actions or omissions in accordance with the terms stated in these Terms & Conditions.
Governing Law and Jurisdiction
The agreement between users and Flavour Boss / Boss Shot Ltd, as outlined in these Terms & Conditions, shall be governed by and construed in accordance with the laws of the United Kingdom.
Any legal disputes, controversies, or claims arising out of or relating to the use of the Flavour Boss website, products, or services, or the interpretation, breach, or termination of these Terms & Conditions, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Users expressly agree that any legal action or proceeding against Flavour Boss shall be brought solely in the courts of England and Wales. Flavour Boss reserves the right to initiate legal action in any other jurisdiction where deemed necessary to protect its rights or enforce these Terms & Conditions.
By using the Flavour Boss website, users submit to the jurisdiction of the courts of England and Wales and waive any objections to the exercise of jurisdiction over them by such courts on the basis of venue or inconvenient forum. Users agree to comply with all applicable laws and regulations when accessing and using the website and engaging in any transactions.
Changes to Terms & Conditions
Flavour Boss / Boss Shot Ltd reserves the right to update, modify, or amend these Terms & Conditions at any time without prior notice. Users will be informed of any changes by the updated date at the beginning of this document. The revised Terms & Conditions will be effective immediately upon posting on the Flavour Boss website.
Users are encouraged to review these Terms & Conditions regularly to stay informed about any updates or modifications. By continuing to use the Flavour Boss website after any changes to the Terms & Conditions, users acknowledge their acceptance of the updated terms.
Flavour Boss may also notify users of significant changes to these Terms & Conditions through email or any other appropriate means. It is the responsibility of users to ensure that the contact information provided to Flavour Boss is accurate and up-to-date to receive such notifications.
If any user disagrees with any part of the updated Terms & Conditions or is not willing to abide by the revised terms, they must immediately cease using the Flavour Boss website and refrain from making any further interactions or transactions.
The most current version of the Terms & Conditions will always be available on the Flavour Boss website for users to review. Users are advised to check this page regularly for any updates or changes to ensure compliance with the latest terms governing their use of the website and services.
Termination
The agreement between users and Flavour Boss / Boss Shot Ltd, as outlined in these Terms & Conditions, may be terminated under the following circumstances:
Upon termination of the agreement, users must cease all use of the Flavour Boss website and services. Users will remain bound by the obligations, liabilities, and responsibilities under these Terms & Conditions that expressly or by their nature survive the termination.
In the event of termination due to violations or breaches of the Terms & Conditions, Flavour Boss may take appropriate legal action to seek remedies and enforce its rights.
Flavour Boss shall not be liable to any user or third party for any damages or losses resulting from the termination of the agreement, regardless of the reasons leading to such termination.
Other Relevant Clauses or Information
By continuing to use the Flavour Boss website and engaging in any interactions or transactions, users acknowledge that they have read, understood, and agreed to all the terms and conditions set forth in this agreement. These Terms & Conditions are binding on all users and shall remain in effect until terminated as provided in the agreement.
Contact Information
For any inquiries, questions, or concerns related to these Terms & Conditions or Flavour Boss’s services, you can reach Flavour Boss / Boss Shot Ltd through the following contact information:
Website: www.flavour-boss.co.uk
Address: Unit 6, Dunscar Business Park, Blackburn Road, Bolton, Greater Manchester, BL7 9PQ, United Kingdom.
Phone: 01204 309 315
Email: sales@flavour-boss.co.uk
Please feel free to use any of the above methods to get in touch with Flavour Boss, and their dedicated customer support team will be happy to assist you.